SwiTra Privacy Policy

Article 1 (Purpose and Data Collected)

1. Purpose

• User registration and authentication
• Service operation and delivery
• Customer support
• Payment processing for paid services
• Operation of strategy share links and import features
• Legal and regulatory compliance

2. Data Collected

• Required: email address
• Optional: payment information (when using paid services)
• Automatically collected: IP address, device information (OS/device), app version, access logs, and service usage history
• When Firebase/Google Analytics is used: Firebase Installation ID (FID), app instance ID, Firebase user agent, and event data such as install, sign-up, scan, condition creation, and subscription events
• When push notifications are used: FCM token and platform information
• When strategy sharing is used: share-link access logs (IP, access time, device/browser info) and strategy import history

We do not collect location information.

Article 2 (Use of Personal Information)

• User identification and account management
• Service functionality and operational stability
• Push notification delivery
• Billing and paid service processing
• Strategy share-link generation, viewing, and import processing
• Service improvement through statistics and analytics
• Legal compliance and dispute response

Article 3 (Retention Period)

• Personal information is retained while the user uses the Service.
• If deletion is requested, data is deleted without delay unless retention is required by law.
• Records on contracts or subscription withdrawal: 5 years
• Records on payment and provision of services: 5 years
• Consumer complaint or dispute records: 3 years
• Access logs: 3 months

Article 4 (Third-Party Provision)

Personal information is not provided to third parties without user consent, except where required by law.

Article 5 (Outsourcing of Processing)

We may use external service providers to operate the Service, analyze usage, and process payments.

• Google LLC: Firebase and Google Analytics for app analytics, diagnostics, and push notifications
• Apple Inc. and Google LLC: in-app purchase processing and subscription status verification

Article 6 (User Rights and Contact)

Users may request access, correction, deletion, suspension of processing, and withdrawal of consent.

• Email: hello@mjkompany.com
• Phone: No dedicated customer service phone number
• Account deletion guide: /en/account-deletion

Article 7 (Security Measures)

• Technical: encryption, access controls, security checks
• Administrative: least privilege, internal policy, regular training
• Physical: controlled access to server and data facilities

Article 8 (Cookies)

Cookies may be used for login persistence and usability improvements. Users can reject cookies in browser settings, but some features may be limited.

Article 9 (Privacy Officer Contact)

• Email: hello@mjkompany.com
• Phone: No dedicated customer service phone number

Article 10 (Policy Changes)

• This policy may be changed due to legal or service updates.
• Changes are announced at least 7 days before the effective date, and at least 30 days in advance for material changes.

Supplementary Provision

This policy is effective as of April 26, 2026.